Privacy Policy

Last Updated: December 28, 2025

Marmar Markaz ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application.

1. Information We Collect

Personal Information

Phone Number: Used for WhatsApp OTP verification and account authentication
Factory/Business Name: Displayed on your public profile
Owner Name: Used for verification purposes
CNIC Images: Front and back of CNIC for identity verification (stored securely, not publicly visible)
Electricity Bill: For business address verification (stored securely, not publicly visible)

Location Information

GPS Coordinates: Used to show distance between buyers and factories. Your exact location is NOT shared publicly, only approximate distance.
City Information: Derived from GPS for better searchability

User-Generated Content

Marble/Granite Photos: Images you upload of your stock
Product Descriptions: Text descriptions of your listings

Automatically Collected Information

Device Information: Push notification tokens for sending updates
Usage Data: App interactions for improving user experience

2. How We Use Your Information

We use the collected information for:

Account Verification: CNIC and phone verification to ensure genuine businesses
Marketplace Functionality: Displaying your listings to potential buyers
Location Services: Showing distance between buyers and your factory
Push Notifications: Sending updates about your listings (you can disable this)
Security: Preventing fraud and unauthorized access
Support: Responding to your requests and troubleshooting

3. Information Sharing and Disclosure

What We Share Publicly

Factory/Business name
Phone number (only visible to verified users)
Approximate location (distance, not exact coordinates)
Product listings and images

What We NEVER Share

CNIC images (kept private and secure)
Electricity bill images
Exact GPS coordinates
Password or authentication tokens

Third-Party Service Providers

Supabase: Database and authentication services
WhatsApp API: OTP delivery (we only send your phone number)
Expo Push Notifications: For sending app notifications

4. Data Security

We implement industry-standard security measures:

Encryption: All data transmission uses HTTPS/TLS encryption
Secure Storage: Sensitive data stored with encryption at rest
Row-Level Security: Database policies ensure users can only access their own sensitive data
CNIC Protection: CNIC images are stored with restricted access and never shared publicly

5. Your Rights

You have the right to:

Access: View what personal data we have about you
Correction: Update your profile information anytime
Deletion: Request complete account deletion (removes all your data)
Opt-Out: Disable push notifications in app settings

6. Data Retention

Active Accounts: Data retained as long as your account is active
Deleted Accounts: All data (including CNIC images) permanently deleted within 30 days
Rejected Accounts: Verification data deleted after 90 days

7. Children's Privacy

Marmar Markaz is for business use only. We do not knowingly collect information from anyone under 18 years of age. If you are under 18, please do not use this app.

8. Changes to Privacy Policy

We may update this policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

9. Contact Us

If you have questions about this Privacy Policy or want to exercise your rights, contact us at:

Email: privacy@marmarmarkaz.xyz
Support: support@marmarmarkaz.xyz

10. Legal Compliance

We comply with Pakistani data protection laws and regulations. We may disclose your information if required by law or in response to valid legal requests.

← Back to Home | Terms of Service